All AC jewellery are produced in Italy
Once you decide that you don’t want a product you send an email to firstname.lastname@example.org and tell us why you don’t want or want to change and we send you a confirmation email ,when you received you call the shipping company UPS and arrange a pickup and will pay for it
Once we receive the jewellery that need to be with tag attach and same condition in which has been shipped we will provide a transfer of the money on your credit card. Please Note we cannot accept ruined pieces and we will send your back at your expenses.
Bespoke is the jewellery made on order, it requires 4 weeks to deliver and we can offer special Services such as changing stone colours, change necklace length, add a personal engrave or tag. All this can be done trough mail. Once we receive the full payment we put the pieces on production. Please note all the bespoke sales are final and cannot be reimbursed or substitute. Please note we offer a customer assistance on the bespoke items for 1 year.
We need to make invoices and we want to build a relationship with our clients, so we like to know as much as we can, birthdays…hobbies….
Yes we need all your details, your VAT number if available or date of birth.