Ethical Gold | Made by Hand | Crafted in Italy

Terms and Conditions

Orders

Orders can be placed online at www.annaritacelano.com. Personalized orders will be confirmed by a sales representative.

Please note that once an order has been placed, we are not able to modify or cancel your order.

Annarita Celano reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by Annarita Celano.

Orders Made in 18 KTS Gold

All fine jewelry orders are custom cast and made to order in Italy. All orders do not go into production without full advance payment by the customer.

18 KTS fine jewelry orders take approximately 3-4 weeks to produce.

Shipment on completed orders may take over 4 weeks.

Shipping

We ship internationally via FedEx and Group Ferrari and locally via DHL.

Annarita Celano is not responsible for the payment of any duties, taxes or other fees assessed to international shipments and Annarita Celano is not responsible for any delays or other issues that may arise when shipping domestically or internationally.

All orders over 800 Euros will likely require a signature upon delivery.

Please make sure that you are available to sign for your order when it is delivered, as you are solely responsible for the acceptance of your order upon delivery.

Annarita Celano is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves Annarita Celano. If your order is sent back to Annarita Celano by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order. ANNARITA Celano does not accept shipping accounts provided by the customer.

Payment Options

We accept Visa, Mastercard, American Express, Maestro, iDEAL, Bancontact, and Apple Pay. Full payment is due before any order is processed and produced.

Return and Exchange Policy

All sales are final.

Repairs

Should you wish to make any alterations to your Annarita Celano fine jewelry, or require a repair, please reach out to a sales representative at info@annaritacelano.com.

Please note that the customer is responsible for the cost of the repair as well as the shipment, unless it is within 30 days of purchase and it has been determined that there is an issue with the product.

Issues with the product cannot be accepted by Annarita Celano if the security tag has been removed.

Product Maintenance

Please refer to our Care Instructions page to learn how to personally care for your Annarita Celano jewelry. For 18 KTS fine jewelry, Annarita Celano is pleased to offer a one time complimentary cleaning within one year of your purchase at your own cost.

Promotions

Any promotions offered by Annarita Celano will state the time frame in which they can be used, along with any other limitations or excluded products. Annarita Celano reserves the right to alter or cancel any promotion without notice. If a promotion is used incorrectly or being abused, Annarita Celano has the right to cancel these orders and ban the usage of any further promotional material by the user.

Site Imagery

Annarita Celano provides images of each item on the website and endeavors to show as much detail as possible. However, viewing images online has its disadvantages as the size, color and some details related to the design of the product as portrayed in images online may vary across digital screens and mobile devices.

Modifications to Service/Termination

Annarita Celano reserves the right at any time to modify or discontinue the Service (or any part thereof). You agree that Annarita Celano shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. You acknowledge that Annarita Celano reserves the right to deactivate accounts, cancel orders, and/or refuse to accept orders from users that violate the Terms or for such other reason(s) as determined by Annarita Celano.

Annarita Celano Property Rights

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service or the website. You acknowledge that the website and the Service contains copyrights, trademarks, service marks, or other intellectual property of Annarita Celano. Unless specifically stated otherwise, Annarita Celano owns the copyright to the website, all images on the website and on all jewelry designs as well as the rights in several trademarks. You agree not to infringe upon Annarita Celano’s intellectual property rights in any manner.

Third Party Websites

Your dealings with advertisers or any links or third-party sites found on or through the Service are solely between you and such third-party. Because Annarita Celano has no control over such sites and resources, you acknowledge and agree that Annarita Celano is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, materials, advertising, products, promotions or any other activities or events. We suggest that you carefully read the applicable terms and privacy policies of any other site you may visit.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. ANNARITA CELANO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ANNARITA CELANO MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS,

Other Details

Licensed, produced, and distributed by Sisti SRL
Indirizzo Sede Legale: Milano (MI) Via Vespri, Siciliani 51 CAP 20146
Indirizzo PEC: sisti@lamiapec.it
Numero REA: MI - 1226448
Codice Fiscale: 08456940157
Partita IVA: 08456940157
Codice LEI: 815600662EDE9DF42388
Forma Giuridica: Societa’ a responsabilita’ limitata
Data atto di costituzione: 09/09/1986
Data iscrizione: 03/11/1986

Availability